OutSystems survey finds enterprise readiness gap in governing AI agents
In a survey of 858 IT decision-makers, most respondents expressed confidence in governance while far fewer said they were ready to resolve conflicts among agents.
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Research from OutSystems, CIO Dive and KPMG reported a gap between confidence and operational readiness in enterprise AI-agent governance. The report, released October 15, said an online survey conducted in June 2026 drew 858 executives from CIO Dive databases. While 82% believed their organizations could keep pace with governing, integrating and monitoring AI agents, only 26% said they were well prepared to resolve conflicts across agents, systems and automated workflows.
Some 83% of respondents said their organizations rely on existing IT, security or compliance processes, specialized reviews, or centralized policies. The report put the share using automated controls, audit trails and formal human review points together at 5%. It also found that 71% expect applications to coordinate work across systems and teams within five years; this is a respondent expectation, not a measure of deployments already achieved.
Data
Enterprise AI-agent governance survey
Online survey of 858 executives by CIO Dive, KPMG and OutSystems in June 2026.
- Confident in governance, integration and monitoring capacity
- 82 percent
- 2026-06 · Observed
- Well prepared to resolve conflicts among agents
- 26 percent
- 2026-06 · Observed
- Use automated controls, audit trails and formal human review points
- 5 percent
- 2026-06 · Observed
- Expect cross-system work coordination within five years
- 71 percent
- 2026-06 · Observed
Methodology
Percentages are responses in an online survey of 858 executives drawn from CIO Dive databases in June 2026. The sample is not a representative population estimate.
Updated:
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- Artificial intelligenceSuggested
- Subject suggested from the title or summary: AIwww.businesswire.com ↗
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