Community scorecard tracks service changes at Mombasa health centre
A Mombasa County case study reports registration waiting time at Miritini fell from an average of 15 minutes to 10, while deliveries rose from 23 to 66 within three months.
Source review period: 2026-10-13
Published: · Updated:
The source does not state the event date; the period shown is the source review period.
A Mombasa County case study published by the Council of Governors’ Maarifa Centre describes how a community scorecard at Miritini CDF Health Centre is used to identify service problems and follow up on them. The Community Health Committee discusses service users’ assessments with health workers, and agreed steps are recorded in an action plan.
The report says average registration time fell from 15 minutes to 10 minutes and facility delivery records rose from 23 to 66 within three months. It also reports four newly deployed nurses and two new maternity beds. These are findings presented in the case study from facility records and accounts; it does not describe a comparison group or experimental design, so the report alone does not establish a causal effect of the scorecard.
Data
Registration time
Indicators and before/after values reported by the case study.
| Earlier reported average | 15 |
| Later reported average | 10 |
Methodology
Facility records as reported in the case study; exact observation dates are not given. No causal effect is estimated.
Updated:
Facility deliveries
Indicators and before/after values reported by the case study.
| Earlier reported value | 23 |
| Later reported value, within three months | 66 |
Methodology
Facility records as reported in the case study; exact observation dates are not given. No causal effect is estimated.
Updated:
Reported thresholds for immunisation defaulters
Indicators and before/after values reported by the case study.
| Earlier count exceeded 1,000 | 1000 |
| Later count fell below 50 | 50 |
Methodology
Facility records as reported in the case study; exact observation dates are not given. No causal effect is estimated.
Updated:
Subjects and places
Subject proposals
- Health facilitySuggested
- Subject suggested from the title or summary: health centremaarifa.cog.go.ke ↗
Geographic references
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- Kenya · Place role: Coverage · Place type: Country or area · Location precision: RegionalEvidence
- Explicit preserved editorial country/region; no city or national centroid inferredmaarifa.cog.go.ke ↗