Energy / WORLD

AERA received 4,920 consumer appeals in the third quarter of 2026

The agency also said it answered 3,342 appeals and carried out electricity and gas oversight.

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The Azerbaijan Energy Regulatory Agency (AERA) published its activity results for the third quarter of 2026 on October 12. It said it received 4,920 consumer appeals concerning electricity, natural gas, heat and other matters; 3,342 were investigated and answered, 78 were referred to other institutions, and 16 were handled jointly with the Ministry of Energy. A further 703 appeals were under consideration at the end of the period.

AERA also carried out 234 electricity and 184 gas control measures during the quarter. It issued commissioning certificates for 31 electricity facilities, granted operational clearances for industrial gas facilities under 94 approved projects, and inspected 53 billing meters. The agency recorded 64 administrative-offence cases. These figures cover the third quarter only and are not combined with the separate monthly report for September.

Data

Table

Official activity indicators

The table shows activity counts reported by the Azerbaijan Energy Regulatory Agency for the third quarter of 2026 (July–September).

Consumer appeals received4920
Appeals investigated and answered3342
Appeals under consideration703
Electricity control measures234
Gas control measures184
Commissioning certificates for electricity facilities31
Operational clearances for industrial gas facilities94
Billing-meter condition inspections53
Administrative-offence cases64
Methodology

Counts are transcribed from AERA’s published Azerbaijan activity results for the third quarter of 2026 (July–September). September falls within Q3; monthly and quarterly figures are not summed or presented as a like-for-like change.

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