OpenAI research examines agent use across the EU
OpenAI Economic Research published an analysis of usage across ChatGPT Business and Enterprise accounts in the European Union. The company reports that Codex and ChatGPT Work generated more than half of output tokens in its EU enterprise sample. Weekly active users of these tools at EU small and medium businesses grew more than eightfold from May 2026.
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Within the enterprise sample, the tool share ranged from 22% in Slovenia to 85% in Lithuania. In September, EU frontier firms generated over four times as many output tokens per active user as typical EU firms, while firms outside the EU frontier exceeded EU frontier firms by more than twofold. The data cover OpenAI customer accounts and do not represent every business.
Data
OpenAI research examines agent use across the EU
OpenAI Economic Research published an analysis of usage across ChatGPT Business and Enterprise accounts in the European Union. The company reports that Codex and ChatGPT Work generated more than half of output tokens in its EU enterprise sample. Weekly active users of these tools at EU small and medium businesses grew more than eightfold from May 2026. Within the enterprise sample, the tool share ranged from 22% in Slovenia to 85% in Lithuania. In September, EU frontier firms generated over four times as many output tokens per active user as typical EU firms, while firms outside the EU frontier exceeded EU frontier firms by more than twofold. The data cover OpenAI customer accounts and do not represent every business.
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OpenAI Economic Research published an analysis of usage across ChatGPT Business and Enterprise accounts in the European Union. The company reports that Codex and ChatGPT Work generated more than half of output tokens in its EU enterprise sample. Weekly active users of these tools at EU small and medium businesses grew more than eightfold from May 2026.
OpenAI Economic Research published an analysis of usage across ChatGPT Business and Enterprise accounts in the European Union. The company reports that Codex and ChatGPT Work generated more than half of output tokens in its EU enterprise sample. Weekly active users of these tools at EU small and medium businesses grew more than eightfold from May 2026. Within the enterprise sample, the tool share ranged from 22% in Slovenia to 85% in Lithuania. In September, EU frontier firms generated over four times as many output tokens per active user as typical EU firms, while firms outside the EU frontier exceeded EU frontier firms by more than twofold. The data cover OpenAI customer accounts and do not represent every business.
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Subjects and places
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- Small and medium enterpriseSuggested
- Subject suggested from the title or summary: small and medium businessesopenai.com ↗
- Science and technologySuggested
- Preserved editorial category/topic; broad candidate onlyopenai.com ↗