{"article_url":"https://newsverum.com/tr/news/social-security-reports-digital-service-and-claims-improvements-in-fy-2026","block":{"description":{"en":"Measures cited in SSA’s fiscal 2026 performance announcement.","tr":"SSA’nın 2026 mali yılı performans açıklamasında yer alan ölçütler."},"id":"ssa-service-indicators","items":[{"basis":"observed","label":{"en":"Average 800-number answer time","tr":"800 hattında ortalama yanıt süresi"},"measure":{"aggregation":"rate","frequency":"annual","geography":"united-states","id":"ssa-answer-time","periodRole":"reference-period","unitCode":"minute"},"period":"2026","unit":"minutes","value":5.6},{"basis":"observed","label":{"en":"Calls handled by routing and IVR technology","tr":"Yönlendirme ve sesli yanıt teknolojisinin karşıladığı arama"},"measure":{"aggregation":"rate","frequency":"annual","geography":"united-states","id":"ssa-call-handling","periodRole":"reference-period","unitCode":"percent"},"period":"2026","unit":"percent","value":40},{"basis":"observed","label":{"en":"Online transactions","tr":"Çevrimiçi işlem"},"measure":{"aggregation":"flow","frequency":"annual","geography":"united-states","id":"ssa-online-transactions","periodRole":"reference-period","unitCode":"million-count"},"period":"2026","unit":"million","value":571,"valueQualifier":"lower-bound"},{"basis":"observed","label":{"en":"Registered my Social Security accounts","tr":"Kayıtlı my Social Security hesabı"},"measure":{"aggregation":"stock","frequency":"annual","geography":"united-states","id":"ssa-accounts","periodRole":"reference-period","unitCode":"million-count"},"period":"2026","unit":"million","value":105,"valueQualifier":"lower-bound"},{"basis":"observed","label":{"en":"Initial disability claims awaiting decision at end of FY2026","tr":"2026 mali yılı sonunda kararı bekleyen ilk aşama engellilik başvuruları"},"measure":{"aggregation":"stock","frequency":"annual","geography":"united-states","id":"ssa-disability-backlog","periodRole":"reference-period","unitCode":"count"},"period":"2026","unit":"count","value":911000},{"basis":"observed","label":{"en":"Field-office visitors (approximately)","tr":"Saha ofisi ziyaretçisi (yaklaşık)"},"measure":{"aggregation":"flow","frequency":"annual","geography":"united-states","id":"ssa-office-visitors","periodRole":"reference-period","unitCode":"million-count"},"period":"2026","unit":"million","value":30,"valueQualifier":"approximate"}],"methodology":{"en":"Values are transcribed from SSA’s Oct. 23, 2026 release. Fiscal-year measures are agency-reported; counts with “more than” or “nearly” are stated with those qualifiers in the article, and the metric block shows the reported threshold or rounded count. No independent verification or recalculation is implied.","tr":"Değerler SSA’nın 23 Ekim 2026 tarihli açıklamasından aktarılmıştır. Mali yıl ölçütleri kurum tarafından bildirilmiştir; “daha fazla” veya “yaklaşık” nitelemeleri makalede korunur ve metrik bloğu bildirilen eşiği ya da yuvarlanmış sayıyı gösterir. Bağımsız doğrulama veya yeniden hesaplama anlamına gelmez."},"sourceUrls":["https://www.ssa.gov/news/en/press/releases/2026-10-23.html"],"title":{"en":"Selected SSA service indicators","tr":"Seçilmiş SSA hizmet göstergeleri"},"type":"metrics","updatedAt":"2026-10-28T10:41:54Z"},"version":1}